Login Details Not Remembered

matt · Unread post by **matt** » Thu Mar 11, 2021 9:47 am

It sounds like a lot of people, including me, have been having trouble with session logins getting cut short or something like that. I've had this trouble with other phpbb boards, but also some seem to have figured it out.

This morning I made a change to the cookie settings in the admin area, and the change seems to be working for me. I haven't had a session dropped in a couple of hours. Has anyone had any issue with the board remembering who they are, or otherwise having a session dropped, or the site required you to log in again since Thursday morning March 11, about 8 am eastern time? I think I got the settings right, but let me know if anything happens. Plus, you might try clearing cookies and restarting your browser, although I know that's a pain in the butt. Mine worked without doing that (firefox).

Let me know if you have trouble.

Glenn Schroeder · Thu Mar 11, 2021 12:09 pm

It seems to be fixed (using Chrome). Thanks.

matt · Unread post by **matt** » Wed Mar 17, 2021 12:44 pm

This problem has been through an evolution. I'm not sure it's fixed yet, but we're trying the next level. First I set phpbb cookie settings, then I changed the way the cookie server is referenced, and now, I've had my server provider reset and finally kill the server cache. Along with that, I renamed the cookie, so you all probably had to re-login again earlier today. I hope this was the final change. All that logging in is tiresome. Let me know if things don't improve along this issue. Thanks.

VicFrauenfeld · Wed Mar 17, 2021 2:00 pm

I did get "kicked off" today and had to log in again. It is not a big deal for me because I use LastPass and it is just a few clicks for me (I don't need to reenter my username and password every time).

matt · Unread post by **matt** » Wed Mar 17, 2021 2:34 pm

VicFrauenfeld wrote: ↑Wed Mar 17, 2021 2:00 pm I did get "kicked off" today and had to log in again. It is not a big deal for me because I use LastPass and it is just a few clicks for me (I don't need to reenter my username and password every time).

If it happened this morning, it was because I changed the cookie name mid-stream. But after that, things should settle down.

SPerman · Unread post by **SPerman** » Thu Mar 18, 2021 11:35 am

I have to login in every time I come to the site. Even if it is 5 seconds after my last visit. (Chrome)

AlexLachance · Thu Mar 18, 2021 11:37 am

I was getting kicked off yesterday, but today with a new browser session I haven't been kicked off yet.

Like Scott, I do get kicked off whenever I close my browser, but that's not really a problem for me.

Merovingien · Unread post by **Merovingien** » Thu Mar 18, 2021 12:06 pm

for me, always have to "re-login"

AlexLachance · Unread post by **AlexLachance** » Thu Mar 18, 2021 1:54 pm

And, after making that post I got kicked off again

SPerman · Unread post by **SPerman** » Thu Mar 18, 2021 2:57 pm

I changed my shortcut to "unread posts" and it no longer requires me to login every time I visit the site.

matt · Unread post by **matt** » Thu Mar 18, 2021 3:02 pm

I haven't had to re-login at all since I made the server changes yesterday. And I'm using 2 simultaneous logins (in different windows) for matt and one for admin. Using FireFox. I think the issue on this end is fixed, maybe for those of you that still have the problem, you can delete cookies, or delete history for the past 2 weeks. Or if you can, just delete the cadforum cookie, which for unbelievable convenience, has the name of the site built right in to the name of the cookie file.

rothers · Unread post by **rothers** » Sat Mar 20, 2021 7:46 am

Login - remember me, doesn't work for me, have to login everytime I visit.

Using Win 7 64 & Firefox 86

Does it work for anyone else usng Firefox ?

Rob · Unread post by **Rob** » Sat Mar 20, 2021 7:54 am

Not for me either on Chrome.. logs me out even when I keep it open. I've removed all my cookies but still fails

Merovingien · Unread post by **Merovingien** » Mon Mar 22, 2021 11:52 am

there is already a thread about that question (lost) somewhere else.

Merovingien · Unread post by **Merovingien** » Mon Mar 22, 2021 11:53 am

Remember still not working for me...
i use that shortcut url "https://www.cadforum.net"

matt · Unread post by **matt** » Mon Mar 22, 2021 12:03 pm

Yeah, I'm getting frustrated at this one. It's not working for me either. Is it working for anyone?

jcapriotti · Unread post by **jcapriotti** » Mon Mar 22, 2021 12:37 pm

Nope, if I close the tab and reopen, I have login again.

mattpeneguy · Unread post by **mattpeneguy** » Mon Mar 22, 2021 12:48 pm

Seems like this problem isn't easy to solve:
https://www.phpbb.com/community/viewtop ... &t=2542591

matt · Unread post by **matt** » Mon Mar 22, 2021 1:01 pm

mattpeneguy wrote: ↑Mon Mar 22, 2021 12:48 pm Seems like this problem isn't easy to solve:
https://www.phpbb.com/community/viewtop ... &t=2542591

Yeah, I've read all the phpbb posts on it. I go to other phpbb sites where this is a problem. The SW forum made me log in every day

Plus I called the people that host my server, and they were very non-committal about a solution. That didn't work.

Here's my next try: browser cookie and site data exceptions settings
https://support.mozilla.org/en-US/questions/966919

mattpeneguy · Unread post by **mattpeneguy** » Mon Mar 22, 2021 1:09 pm

It's a minor inconvenience. Browsers store passwords, so it's definitely not pressing.

Dtief190 · Unread post by **Dtief190** » Mon Mar 22, 2021 1:18 pm

I'm using Brave browser, I have to re login a few times per day.

matt · Unread post by **matt** » Mon Mar 22, 2021 1:18 pm

mattpeneguy wrote: ↑Mon Mar 22, 2021 1:09 pm It's a minor inconvenience. Browsers store passwords, so it's definitely not pressing.

Yeah, but it's a minor inconvenience that's going to continue to defeat me until I figure it out. I can't stand stuff that I can't figure out. I'll keep trying because it affects everyone.

matt · Unread post by **matt** » Mon Mar 22, 2021 1:26 pm

I merged this with the same topic from the What's New area. Just consolidates the information.

jcapriotti · Unread post by **jcapriotti** » Mon Mar 22, 2021 1:42 pm

Well Chrome remembers the password so it's not that big I deal I suppose. I usually leave the tab open so its ok but after some amount of time (hour?) it logs out.

Glenn Schroeder · Mon Mar 22, 2021 1:47 pm

matt wrote: ↑Mon Mar 22, 2021 1:01 pm
mattpeneguy wrote: ↑Mon Mar 22, 2021 12:48 pm Seems like this problem isn't easy to solve:
https://www.phpbb.com/community/viewtop ... &t=2542591
Yeah, I've read all the phpbb posts on it. I go to other phpbb sites where this is a problem. The SW forum made me log in every day

Plus I called the people that host my server, and they were very non-committal about a solution. That didn't work.

Here's my next try: browser cookie and site data exceptions settings
https://support.mozilla.org/en-US/questions/966919

XenForo is a user friendly intuitive forum platform (at least I think so). I'm just throwing that out there. I know it made me happy when another forum I belong to switched from this platform to that one.

SPerman · Unread post by **SPerman** » Tue Mar 23, 2021 3:58 pm

I know you are working on this, and there may not be a simple solution. But logging in all the time is getting old.

matt · Unread post by **matt** » Tue Mar 23, 2021 4:30 pm

SPerman wrote: ↑Tue Mar 23, 2021 3:58 pm I know you are working on this, and there may not be a simple solution. But logging in all the time is getting old.

Here's what I've done that seems to be working.

Make sure your browser is not clearing history or cookies or site data at the end of each session, or if it is, use the Exceptions list to allow it to store the CADForum.net cookie. The cookie can remember your login within or across browser sessions. I just added the site to the exception list to be sure.

These are the settings for Firefox, but I'm sure the others are similar. If you have other sites that are doing the same thing (I definitely do) you can use this technique for them as well. So I just put all the sites I remain logged into all day that require me to re-login frequently. For me that's a couple of forums and the SW site.

image.png

jcapriotti · Unread post by **jcapriotti** » Tue Mar 23, 2021 4:34 pm

@matt I don't have anything clearing cookies. If I leave the tab open, it will stay logged in until some amount of time of inactivity. Is there a timer?

If I close the tab and open another, I have login again every time. I've cleared cookie and site data....no change.

Using Chrome, btw.

AlexLachance · Unread post by **AlexLachance** » Tue Mar 23, 2021 4:35 pm

I'd like to point out a few of the ''smaller issues'' relating to this. There's only 2 right now but if there's more that comes to mind I'll try to add them.

-Opening a new tab in the same browser and typing in cadforum.net brings me here, but not logged in, even though I have this tab opened right now and am typing this message.
-Remember me does not remember me, in the sense that I need to relogin every time I close my browser. It doesn't kick me off suddenly anymore, but it doesn't keep me logged in either.Pretty sure you're aware of this and can't fix it though as it's the origin of this thread.

matt · Unread post by **matt** » Tue Mar 23, 2021 4:40 pm

jcapriotti wrote: ↑Tue Mar 23, 2021 4:34 pm @matt I don't have anything clearing cookies. If I leave the tab open, it will stay logged in until some amount of time of inactivity. Is there a timer?

If I close the tab and open another, I have login again every time. I've cleared cookie and site data....no change.

Using Chrome, btw.

This is a cookie problem. I've been part of other forums with the same problem, including the SW site. I think it's a user side issue.

The phpbb admin settings are simple. I've had the server settings checked. All that remains are user settings. Putting the site in the exceptions list has given me some relief from the logins. I keep two users logged in all day, one for posting and one for running admin. I've only had to re-login once today.

Give the exceptions settings a shot. More from Mozilla here:

https://support.mozilla.org/en-US/questions/966919

Dtief190 · Unread post by **Dtief190** » Wed Mar 24, 2021 10:46 am

I have my browser set to allow this site to use all cookies, not cleared when shut down, etc. It still makes me re log in a number of times per day.

SPerman · Unread post by **SPerman** » Wed Mar 24, 2021 11:24 am

It sounds like other browsers don't have this problem. There must be some magic setting in Chrome we haven't found yet.

matt · Unread post by **matt** » Wed Mar 24, 2021 5:23 pm

Chrome is working for me. I can shut it down, reopen the browser, reconnect to the website and I'm still logged in. Firefox won't do that for me. I'll check edge and opera.

Ok, the new Edge browser works the way it should. Close down, reopen, still logged in.

Opera does not work. In fact, Opera didn't even remember my password by default.

So Edge and Chrome are the preferred browsers, I guess.

But, the weirdest thing. I can log in as 2 users at once (separate tabs) on Firefox, but I can't do that in Chrome. In general most people won't have to do that, but I'm being matt and admin at the same time, but matt doesn't have admin rights.

Marshall Wilson · Wed Mar 24, 2021 6:14 pm

Interesting;
(Firefox)
When I was logging in with "http" (not secure) it was not remembering my login details. This had been happening for a few days (my bookmark was set to "http"
I just tried again with https://www.cadforum.net and it seemed to remember my details better.

SPerman · Unread post by **SPerman** » Wed Mar 24, 2021 6:53 pm

I deleted the cookies again and it is now working, at least on one computer.

Glenn Schroeder · Thu Mar 25, 2021 7:15 am

Yesterday I was asked to log in again several times when refreshing the "New content" page. When I was taken to that page all my information would be filled out, I just had to click the "Remember me" box and then the Log in link.

Yesterday evening I shut my computer down (it had been running for several days). This morning I was logged in automatically, with no input from me. It appears to be fixed. Thanks again @matt.

I'm using Chrome, by the way.

Marshall Wilson · Thu Mar 25, 2021 12:16 pm

Much better.. Thanks @matt !

mattpeneguy · Unread post by **mattpeneguy** » Thu Mar 25, 2021 1:00 pm

In chrome this seems to work for me:

image.png

matt · Unread post by **matt** » Thu Mar 25, 2021 1:36 pm

mattpeneguy wrote: ↑Thu Mar 25, 2021 1:00 pm In chrome this seems to work for me:
image.png
image.png
image.png
image.png

Great!. I'm happy to start to get this behind us. I've switched my browser to Chrome. As much as I don't like Google, with their "don't be evil" and all and owning everything anybody ever put on the web, I gotta say, Chrome is working better than Firefox for this anyway.

jcapriotti · Unread post by **jcapriotti** » Thu Mar 25, 2021 1:41 pm

@mattpeneguy I think that may have did it....so far so good.

Marshall Wilson · Thu Mar 25, 2021 3:04 pm

matt wrote: ↑Thu Mar 25, 2021 1:36 pm

Great!. I'm happy to start to get this behind us. I've switched my browser to Chrome. As much as I don't like Google, with their "don't be evil" and all and owning everything anybody ever put on the web, I gotta say, Chrome is working better than Firefox for this anyway.

Whatever you have done... FWIW, the Forum is now running fine on Firefox and has been for the past 24 hrs.

matt · Unread post by **matt** » Thu Mar 25, 2021 3:23 pm

Marshall Wilson wrote: ↑Thu Mar 25, 2021 3:04 pm
matt wrote: ↑Thu Mar 25, 2021 1:36 pm

Great!. I'm happy to start to get this behind us. I've switched my browser to Chrome. As much as I don't like Google, with their "don't be evil" and all and owning everything anybody ever put on the web, I gotta say, Chrome is working better than Firefox for this anyway.
Whatever you have done... FWIW, the Forum is now running fine on Firefox and has been for the past 24 hrs.

Huh. Really? I just changed the way it refers to the cookie domain. Kind of a shot in the dark, actually. Anyway, good to know. Any chance we can recreate all this when someone else has the same issue?

Rob · Unread post by **Rob** » Thu Mar 25, 2021 3:47 pm

It's started working for me now too.
On both my work pc and laptop at home.
The only other thing I did I've not seen mentioned was untick

Send a "Do Not Track" request with your browsing traffic

setting in Chrome

Happy days

Glenn Schroeder · Thu Mar 25, 2021 4:38 pm

matt wrote: ↑Thu Mar 25, 2021 1:36 pm
mattpeneguy wrote: ↑Thu Mar 25, 2021 1:00 pm In chrome this seems to work for me:
image.png
image.png
image.png
image.png
Great!. I'm happy to start to get this behind us. I've switched my browser to Chrome. As much as I don't like Google, with their "don't be evil" and all and owning everything anybody ever put on the web, I gotta say, Chrome is working better than Firefox for this anyway.

I understand. I hung onto Internet Explorer as long as I could, but finally switched to Chrome when Pandora stopped working. I gotta have my music while I'm working.

VicFrauenfeld · Fri Mar 26, 2021 8:26 am

mattpeneguy wrote: ↑Thu Mar 25, 2021 1:00 pm In chrome this seems to work for me:
image.png
image.png
image.png
image.png

After changing my settings like @mattpeneguy mentioned, I now have the forum remembering me! No more logging in all the time.

Thanks everyone.

matt · Unread post by **matt** » Fri Mar 26, 2021 8:52 am

VicFrauenfeld wrote: ↑Fri Mar 26, 2021 8:26 am After changing my settings like @mattpeneguy mentioned, I now have the forum remembering me! No more logging in all the time.

Thanks everyone.

Excellent. Thanks everyone for your help!

rothers · Unread post by **rothers** » Fri Mar 26, 2021 9:30 am

Working for me as well now with Firefox, haven't changed anything from when it was not working. Can see quite a few more cookies are being stored now than previous.

bnemec · Unread post by **bnemec** » Fri Apr 02, 2021 11:09 am

Been working in Edge Dev, both in Windows and Linux. Thanks Matt!

Damo · Unread post by **Damo** » Thu Apr 29, 2021 9:36 pm

Ok, so, I'm having an issue too. Not with my login details as such, I never click the "remember me" button. I'm quite happy to enter it all each time I login.
My issue is that during the day if I refresh a page almost everytime , it refreshes with me logged out and I must login again.
It's not really problematic, as such.. But...
I do use a recent version of Firefox and I don't have issues with any other sites.

Glenn Schroeder · Thu Apr 29, 2021 9:47 pm

Damo wrote: ↑Thu Apr 29, 2021 9:36 pm Ok, so, I'm having an issue too. Not with my login details as such, I never click the "remember me" button. I'm quite happy to enter it all each time I login.
My issue is that during the day if I refresh a page almost everytime , it refreshes with me logged out and I must login again.
It's not really problematic, as such.. But...
I do use a recent version of Firefox and I don't have issues with any other sites.

I'm afraid I can't help with your problem, but curiosity compels me to ask why you never click the "Remember me" button? I could understand it if it was for your bank, or something similar, but why here?